Transporting your package
Parcels are, with some exceptions, shipped as soon as we receive your payment. Different modes of transport are offered depending on the type of product and weight, the delivery time varies from 24 hours to a few days depending on the carrier chosen,
If you would like a different mode of transport than those offered, please contact us.
Automatically calculated shipping costs include packaging, handling, and freight charges. They can contain a fixed part and a variable part depending on the weight of your order. We advise you to group your purchases into a single order. We cannot combine two separate orders and you will have to pay the shipping costs for each of them.
Particular care is taken with the package containing fragile products.
It is your responsibility to check the good condition of the package upon delivery and to indicate any reservations (remarks) on the carrier's slip, or even to refuse the package if justified.
In the event that you have accepted your package after expressing reservations during delivery; you have 48 hours, from delivery, to make claims by registered letter to the carrier and to ARENA.
In any case, you can contact us:
- Tel: 03 20 31 02 57
- email: contact@arenablast.com